Thank you for your comment and indeed we welcome dogs and like having dogs onsite, otherwise we would not fund a dogs association program called "Club Oscar", where we give for each dog staying onsite 1€ back to the association.For information : https://www.club-oscar.fr/quoi-qui-comment-ou/notre-actualite/
I will remind other guests that your 2 dogs were the only dogs onsite not kept on a lead, and so you did not notice of course that they peed our our glamping tent. You could not do as they were wandering around your pitch and peeing everywhere, edges included. And no, I do not find it normal I am sorry, as there is a walk you could take them on 2 mn away from your motorhome through the woods...
I had of course to physically check the tent everywhere and clean it, which is not normal and an incident like this ever happened.
For the pool and every other mark you gave us, they are not fair but I have to take the comments even though we believe really that you are marking us down in relation to this issue.. For example the pool is at 28 degrees, the facilities are cleaned minimum 3 times a day..
We take very much at heart everything we do and always want to welcome all guests in the best conditions and best equipment. 99% of our guests respect other guests without dogs and with kids and therefore keep their dogs on lead. I am sure you will appreciate that we always only want the best for our guests and I truly hope therefore that guests will read the other comments.