Camping Le Clos de la Chaume

Bewaren

Dear Meike, it is difficult replying to you without knowing who and where you were precisely on the campsite but we will try our best.

We have a road indeed to access the campsite but it is a D road, not a national road or a motorway, it is only to access our village Corcieux (1500 inhabitants). However as the environment is very quiet, we can understand that sometimes it echoes.

The pool is at a temperature of 27 degrees, and we are not allowed in France to heat over this temperature for health issues. As the pool is covered maybe you felt it was cooler....

It is the absolute first time that guests complain about the size of the play area as we are usually praised for the number of games for little ones that we have onsite. We have even created a barefoot trail this year using the little river we have and our forest, guests really love it ! All activities (payable or not) are on our notice board and it is written very clearly.

Regarding the shower and toilet builidings, we have 2 and if you check on the French government laws we actually have more than we should on a three star campsite, but of course they tend to be busy at the same times.... They are cleaned 4 times a day by staff and checked every hour by ourselves, I do not think we can do more unfortunately.

We hope to see you again and advise that you book very early as other guests if you wish to have a pitch by the little river as they are very popular..

Kind regards

Dear family,

We are very sorry to hear that you did not really enjoy our campsite. We really take pride in everything we do and cannot understand that you did not find enough to do with kids...as the campsite is really designed for families with little ones.

Regarding the cars, well it is only a departmental road with access to the village (1500 inhabitants) so it is very far from a motorway !

We hope to see you again and next time, come and talk to us, we will advise you on what to do on site and in the area, as there is so much to do ...It is impossible to be bored !

Kind regards

We have a swimming pool which is covered and can be enjoyed all day, a nice play area, games room, volley-ball ground, ping-pong tables, boules area, zen area with hamacs to relax, and new this year : a BAREFOOT TRAIL, on our programme each week we also have the mini-club, sophrology for kids and adults, star gazing animation....

Maybe you did not take a look at the programme

Dear Gerard,

We ae glad that you thought we have a nice camping. The campsite is indeed ideally located at the heart of the Regional Park "Les Ballons des Vosges" and it is 10 min away from Gerardmer, the lakes, close to Alsace and also many other touristic points like waterfalls, scenic route "Route des Crêtes"...

We need road to access the campsite and it is a D road, not a national road or a motorway, it is only to access our village Corcieux (1500 inhabitants). However as the environment is very quiet, we can understand that sometimes it echoes...

The pool is covered indeed, it is a big investment we made so all guests can enjoy the pool in all weathers. The other great advantage is that it is UV prrof so it is perfect for all ages...No suncream to put on !

Regarding the shower and toilet builidings, we have 2 buildings and if you check on the French government laws we actually have more than we should for a three star campsite, but of course they tend to be busy at the same times....

If you wish next time to have a pitch by the stream, then please book on the website very early to avoid disappointment.

We hope to see you again some time.

Kind regards

Dear family Langman,

Many thanks for your review on our campsite. We are very happy that you enjoyed your holiday on our family campsite. Seeing kids from all nationalities is always brilliant and this is what makes camping magic...

We really do our best for our guests and we live in such a beautiful area that we also try and make you discover most of it, we are always happy to give tips on what to do, where to go...

Our Special Large Pitches are very popular and guests really enjoy having that extra space...

We wish you a good end of summer and hope to see you and your family soon onsite

Kind regards

Dear Family Veldman,

Thank you for your kind comment on us and the campsite. We use limited lights indeed, so that our guests enjoy the natural show by nature at night: star gazing... The sky in the Vosges is beautiful and you can see the Milky Way, we understand that it is practical to have lights and we have a minimum so that you can still see the sky and observe shooting stars ! This is truly magical...

Regarding showers etc we have more that the norm but of course when the site is full ..Everyone tends to go at the same tim..We apologize for this.

We hope to see you again on site ! Enjoy the end of summer ;-)

Kind regards

Dear family De Vries, thank you for your review.

Our COMFORT pitches are between 80 and 100 m², but you can also reserve the SPECIAL LARGE PITCHES if you needed more space as they are 140 m² in average.

Regarding the sanitair building, well we have sufficient for the size of the campsite and number of pitches but when the campsite if full, we can understand that sometimes you need to wait a bit as all families tend to go around the same time and this is normal :-) We apologize for this.

Regarding the temperature of the showers, it is controlled by us daily and in the second building, you can change the temperature of the water yourself, so I am not sure why you did not use the other showers also ? Maybe you did not see them ?

The pool is 13m x 8m...Of course your view depends on the size of pools you go to but I wanted to precise this for other guests also.

There is so much to do in the Vosges Mountains and Alsace that we are sorry you did not stay longer to discover.

It might be an idea next time to come before 14th July or after 15t August then you might enjoy it more...

Enjoy the end of summer ;-) kind regards