First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood.
We thank you also for pointing out our hotels great location, which is also one of the many reasons guests choose to return to our hotel regularly having such a wonderful prime situation.
We also would like to thank you for mentioning our team here, they are the backbone of our hotel and we will certainly pass on your compliments to all involved in making your stay with us a memorable one.
We are also pleased that you were able to enjoy the variety of food that we serve in our Buffet restaurant and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine as well as our show cooking stations, where we cook before you were to your liking as well.
We are happy to see that you appreciated our standard of cleanliness. We invest a lot of time and effort to clean and maintain our hotel rooms and facilities as well as to train our team to ensure the highest level of personalized service in order to make this hotel accommodating to our guests.
And last but not least we thank you for your kind words for our animation team. They work hard every day to keep our guests entertained by preparing a light programme that appeal to our guests of all ages and nationalities and they really are an asset of our hotel. We promise to relay your comments to them all and we are sure they will be pleased to know their efforts have been appreciated.
We are truly honoured that you chose to stay with us and look forward to welcoming you back soon.
Best Wishes, the whole team Alcudia Garden Aparthotel.