Thank you for taking the time to send us your feedback.
We are glad that you have enjoyed the location , the all-day snacks and the service of our staff.The team always appreciates that their friendliness is mentioned and certainly strives to deliver warm and efficient hospitality.
We work very hard to ensure our facilities and services are superior and we apologize that your stay was below your standards. Also please notice
that food is kept up to 75 degrees hot - more cannot be as it will be cooked further more. Because of this reason is also the microwave oven for people who wish to have their dinner even more hot.
We have certainly taken your comments under serious consideration and rest assured that we will continue to improve guest experience.
Once again thank you for the beneficial feedback; it will give us the chance to further enhance our services. It will be our pleasure to welcome you back in Avra Beach Resort and provide you with the service that all our valuable guests deserve.
Public Relations Department