Firstly, we would like to thank you for choosing our hotel to enjoy your holidays in Menorca and also for the time you spent to share your feelings on your stay on Zoover.
Our apologies for not being able to answer you in Dutch, your native language, but not being fluent we have selected English, as the international language, to answer you.
It is nice to know that you got a good impression of the facilities and services provided to our guests and we are delighted you found our rooms to be clean and comfortable. We strive daily to provide our guests with relaxed surroundings and a home from home experience.
We are saddened to hear you found your stay with us disappointing and assure you this is not a typical review from our visitors. We have received a lot of great feedback on the various aspects of our hotel, especially on our great facilities and all-inclusive option and as we take guest care extremely seriously, we are very disappointed to read we did not provide you with the holiday you expected. Nevertheless, we value each feedback - negative or positive alike - as they all contribute to constantly improving the quality of our services.
Thank you again for your visit and the courtesy of your time; hopefully we can fulfil your expectations soon, and remain at your entire disposal for any request you might have regarding upcoming vacations.
Kindest regards from all our team here at Marinda Garden Hotel.