The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review
Regarding the incident in the restaurant you comment on, I would like to inform you that our hotel meets all the required requirements in terms of sanitary and pest control. Our facilities are reviewed every now and then by an approved control company and it is a matter that we take very seriously. However, we are located next to the field and may, on this occasion, escape our control mechanisms. Please be assured that we give the importance it deserves to HACCP controls in all our facilities. However, we apologize for the incident .
Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours.
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Ibiza.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Pedro Junquero Trabado