Dear Mrs. Anneke,
Thank you very much for taking the time to write such a comprehensive review of your stay at the Pestana Casino Park Hotel.
We are so pleased that you have enjoyed the service of our team, the location, the breakfast buffet as well as the room.
Also thank you for bringing the niggles which you have experienced to my attention. All our guests valued feedback really matters to us and we will certainly use yours to improve these services.
Once again thank you for sharing your comments with us and we really hope to have the opportunity and pleasure of welcoming you back to our Hotel in the near future.
José Carlos Fernandes