The hotel is not clean at all: bed linen and towels smell fishy. There was mold in our bath room and the floor was filthy including lots of dust underneath our bed. The bed is hard and uncomfortable.
There is no elevator, so be prepared to walk a lot of stairs before you can enter your room. The fan in our room was noisy and did not work well enough to cool down the room to a pleasant temperature. It was too hot.
We had a private exterior bath room. You must first pass through the breakfast room to get to the bath room. When you want to go the bath room in the morning all these people can look into your room and you have to pass them. This is annoying.
The hotel agreed through booking.com that we were allowed to leave our suitcases until midnight. We were in a very rude manner 'asked' (read: screaming ) to leave with our bags way before the time we agreed to leave with the bags..
On a review on another site the owner responded at our reviews with lies.
This place is by far no value for money and the rude staff is another reason not to stay in this hotel. There are better options in Florence.