Dear Mrs Jorine,
thank you for your feedback.
First of all we would like to highlight that the hours from 2:00 to 4:00 pm are rest hours, that is a time during which our Guests can rest without being disturbed by annoying noises therefore it’s not allowed to make noises - it’s not possible neither to wash pots and dishes nor to speak loudly in the pool. We are talking about a rule which is in favour of everyone’s relaxation and is adopted by every campsite/village of this kind.
Concerning our toilet-facilities we will renovate them as soon as possible anyway we’re surprised to read that you found them dirty because the designated team clean them 3 times per day.
We pay specific attention to their cleanliness and kindly ask our Guests to let them tidy. Sometimes, unfortunately, it doesn’t happen.
Concerning supermarket and supplies we would like to remind that the Don Antonio Camping Village has a rich street food area with fish, row and cooked meat, pizza in slices, Italian pasta dishes and fresh bread every morning, besides we provide a free shuttle golf-cart from the campsite to a big hypermarket nearby. In addition to these services there’s the supermarket in the near holiday village.
With regard to the railroad line, in Italy it runs along the coast therefore the seaside resorts must deal with it. However not all our camping pitches are so close to the tracks.
Finally we would like to thank you for appreciating our whole camping staff. We’ll pass them your comment and hope to welcome you again next year so that we’ll have a second chance.
Kind regards. Rosalia – Responsible for the reception