We had made reservations the week before and had our room booked. It was an AC deluxe room. Once we arrived, we find out all rooms are occupied and hence we are made to wait for half an hour. We were entirely exhausted and had to get ready for a marriage at noon. After half an hour we are taken to a non-Ac room and asked to freshen up. That room is not at all maintained. After 20 minutes we are asked to move to a AC deluxe room. Both the rooms were just the same, the only difference being an AC. The room service guy was so rude, apparently an old guy handling room service for the whole hotel. Then when it came to their complimentary breakfast, we were greeted with empty buffet. It was that we are arrived late for their buffet. Now wasn't it their problem in the first place that they couldn't provide us a room on time. After a lot of arguing with the restaurant manager and waiter, we finally got some idlis and vadas, both were so salty and bread slices.