Akti Imperial Deluxe Spa & Resort

Dear John,

We would like to genuinely thank you for choosing the Akti Imperial Deluxe resort & spa as your recent holiday destination. We are glad to hear that you had such a fantastic experience during your stay and that you were very satisfied with every aspect of it. We will make sure to deliver your kind words to the rest of our team. It would be our pleasure to welcome you back and pamper you again!

Kindest regards, PR manager Stella Chatzikonstantinou

Dear Valued Guest,

Thank you for having chosen the Akti Imperial Deluxe resort & spa on your recent holidays to Rhodes. We are thrilled to learn that your stay with us was an amazing one and that our high level of service met with your expectations. It is always a pleasure receiving such comments about our facilities and our accommodations, as our primary goal is to fulfil our guests' needs and make their stay a memorable one. We are thankful for the highlights and tips mentioned, being very useful to others reviewers.

We truly hope to have the chance to welcome you back .

Warmly Yours, Stella Chatzikonstantinou PR manager

Dear Raymond,

Thank you for sharing your valued review on Zoover, it is deeply appreciated. We are glad to hear that you had a relaxing and enjoyable stay at Akti Imperial Deluxe resort & spa . It is always rewarding to receive positive feedback from our visitors!

We are looking forward to welcoming you back again!

Best regards ,

Stella Chatzikonstantinou PR manager

Dear Mathieu,

We are more than happy to hear that you enjoyed so much your stay in Akti Imperial Deluxe resort & spa

We hope to welcome all of you again next year in our resort for another amazing holiday .

Wishing you all the best for the rest of the year and many beautiful moments.

Warm regards Stella Chatzikonstantinou PR manager

Dear Mandy & Olav,

Thank you for having taken the time to post your impressions regarding your recent stay in our resort. We always welcome feedback from our guests and are open to critiques if those are truthful and not misleading to other holidaymakers. From your first sentence, we could easily understand that your review was made from frustration because you did not accept the hotel rules and also you did not accept that since you caused property damage in your room, you are responsible for it and have to pay for it. At this point we would like to clarify, room was given according to your reservation. Despite causing serious property damage, as a sign of good faith, we upgraded you to a better room category that what you had initially booked. Υour review contains false information aimed at misleading travelers but of course we respect your opinion and we leave it up to the judgment of other fellow travelers who have experienced the hotel to assess the trustworthiness of their arguments. The result of our efforts is proven by numerous awards and positive reviews and we are very proud for this. We apologize that this awarded level of service did not embrace your holiday experience.

Kind Regards Stella Chatzikonstantinou PR manager

Dear Nancy

Thank you for taking the time to bring your feedback to our attention.

We are very sorry to read that there were some aspects during your stay with us that caused some level of unhappiness and would like to apologize for any dissatisfaction felt.

We are open to critics and appreciate any feedback provided, which is always reviewed & evaluated at the end of the season so as to improve the product & services offered.

To this respect, we would like to thank you for raising your concerns with us which have been relayed to the hotel’s management for further evaluation.

At this point we would like to stress that the majority of the guests in Akti Imperial Deluxe resort & spa have a completely different experience and perception of the resort from the one described and this can be further substantiated from the very high levels of customer satisfaction achieved both in Tour Operator’s records as well as other review websites.

Once again thank you for choosing our resort for your stay; we very much hope that there was some level of enjoyment out of your holiday with us and that you may consider visiting our resort should your future travel plans call for a trip to Rhodes.

Respectfully, Stella Chatzikonstantinou PR manager

Dear Wendy,

Thank you for taking the time to share your positive feedback, it means a lot to our team!

Our staff’s dedication to our guest’s needs is our ongoing priority. We are very pleased to hear that you enjoyed our hotel. We hope to welcome you again in the future.

With pleasure, Stella Chatzikonstantinou PR manager

Dear Lizet,

Thank you so much for your review. We are delighted to hear that you have enjoyed yourselves during your stay with us. We are looking forward to welcoming you back here.

It would be our pleasure to welcome you again for yet another visit.

With pleasure, Stella Chatzikonstantinou PR manager

Dear Marit,

We want to genuinely thank you for choosing the Akti Imperial Deluxe resort & spa and for sharing your experience with us!

We are looking forward to welcoming you back again!

Kindest regards, Stella Chatzikonstantinou PR manager

Dear Carinne,

We would like to warmly thank you for being our guest and for taking the time to review us online.

We are glad that you had such a great time and were totally satisfied with the hotel facilities and the food .

We hope to welcome you back soon, for another memorable stay.

Best Regards Stella Chatzikonstantinou PR manager