We read with great concern your points and we truly regret you departed our resort with such impressions. Our services are considered by the majority of our guests of high standards and this is the reason we were surprised with your perspective. Moreover, please be advised that a property, in order to be classified as a 5*, has a proven high quality, is subject to regular inspections and attains certain requirements.
Of course, we understand that each case is unique and the personal likings vary among the visitors. Moreover, guest's opinion is always welcome and utilized in a positive and proactive manner.
We wish you a pleasant summer and we hope you will give us in future another opportunity to welcome you back and change the impression created.
When you referred to the steep hill, you missed to praise the breathtaking view our hotel offers to its clients, just because of this hill. Also, we provide free shuttle service upon request.
Our establishment improves continually our gamma of services, checking for any details to deliver the highest possible level of hospitality. According to our ethics and tradition we always seek to offer hospitality of high level.
Therefore we invite you to come back in the future and see for yourself that Kipriotis Maris Suites and its staff are here to prove that it is indeed an amazing hotel.
Thank you once more for choosing our hotel, as well as, for all your comments.