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Fantastic location, poor service

Hotel Oasis Beach Resort **

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Review geschreven door Emmelie

6

Fantastic location, poor service

Emmelie
20-4-2017
  • Ligging8
  • Service5
  • Prijs/kwaliteit7
  • Eten6
  • Kamers7
 

We used the 'laundry service'. We handed in 10 pieces and three of them got lost. Staff was not taking their responsibility and several times I went back to the reception (because they had always 'a reason' to postpone any solution). This whole situation took 2 days, 2 days of going to the reception on and off and hearing that this or another person was not in and that I needed to come back. Not pleased at all with how they handled this.

Location is very nice, with a clean beach. Rooms are nice to stay in.

The restaurant has nice food, but a lot off dishes or drinks are not available.