My primary word for Arties mill lodge is disapointing. My family and I had travelled a long distance, we had booked this lodge with the knowledge that the rooms were all en suite, with suitable facilities. On arrival my son who had arrived first with his wife and son, were shown to a room, I believe it to be room 21. In this room, there was only bare essentials of tea, coffee and milk, one of each. The shower did not work, which is unacceptable. The facilities within the other rooms we occupied were of very poor standard also, once again, limited tea and coffee, and the shower once again was unusable, due to no cold water. The bed in one of the rooms was actually appalling cleanliness, which was really disturbing. After making the staff aware of these disappointments, the total cost remained the same, no apology or explanation was offered. I am thoroughly disgusted, not even a good breakfast was available, and the second night nothing was in the rooms at all. Shameful. Awful.