Dear Mrs. Romy Lukassen,
Thank you very much for your nice and recommending review here on the Zoover website.
We are very happy to read that you and your family spent a very enjoyable vacation in our hotel.
Your pleasant and praising words actually are a big motivation for all our staff, the management team and the animation team, as everyone gives their very best each day to let our valued guests enjoy a very pleasant holiday with us.
Our main target and utmost importance is to always provide the highest possible service standards to our esteemed guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.
We are always very much interested in the opinions of our guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.
If we are lucky and you should decide for a further holiday in our hotel in the near future, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.
The entire hotel team then will also make sure to offer you and your family another very nice, relaxing and unforgettable holiday.
Thanks again and best regards,
Titanic Resort & Aqua Park