Dear Mr. Rob,
Thank you very much for your positive and recommending review here on the Zoover website.
We are very happy to read that you and your friends spent an enjoyable time in our hotel.
We are always very much interested in the opinions of our respected guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.
Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.
I am pleased to know you had a comfortable stay and that the services and facilities were totally up to your expectations.
Regarding your comment about our beach and its distance to our hotel, kindly be informed that we are just temporarily transferring our guests to the beach of our sister hotel as our hotel beach is under renovation at the moment. But very soon this will be finished and again available for our guest right across the street.
Whenever you should decide for another holiday in our hotel in the near future, then please send me about three weeks in advance your booking details by e-mail and I will then gladly make sure that your reservation is handled with the highest priority.
The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.
Thanks again and best regards,
Titanic Resort & Aqua Park