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Hotel Titanic Resort & Aqua Park

Hotel
Weer vandaag39°29°
Hotel Titanic Resort & Aqua Park
7,6

Goed

Score uit 1305 reviews

Beoordeling van bezoekers

  • Ligging7,1
  • Service7,9
  • Prijs/kwaliteit7,5
  • Eten6,3
  • Kamers7,8
  • Kindvriendelijk8,2
  • Zwembad7,9
  • Hygiëne7,4
 
Reviews

1305 reviews over Hotel Titanic Resort & Aqua Park in het Nederlands


Beoordelingen
Fantastisch / fenomenaal: 8+
937
Goed: 7 - 8
177
Matig / voldoende: 5 - 7
99
Onvoldoende: 1 - 5
74

Datum review
Alle
Nederlands
 

9

Heerlijke vakantie! Goed verzorgd en schoon.

M de Ruiter
14-8-2018
  • Ligging8
  • Service8
  • Prijs/kwaliteit10
  • Eten8
  • Kamers7
  • Kindvriendelijk10
  • Zwembad10
  • Hygiëne10
 

In het voorjaar 2 weken naar Titanic Aquapark Resort geweest.

Ondanks dat het hotel vol zat waren er voldoende plekken aan het zwembad.

Mooi en groot opgezet hotel. Mensen zijn 24/7 aan het werk om zaken te verbeteren.

Prijs/kwaliteit een dikke 10!

NAtuurlijk wordt na 15 dagen het eten eentonig. Maar het eten ziet er altijd vers en goed uit. Er is ruim voldoende keus.

Er zijn voldoende barren aanwezig over het complex. Strand is tevens een aanrader. Zeker de pizza/pannenkoek is een heerlijke lunch.

Het enige verbeterpunt vind ik dat de zwenbadbar open mag zijn tot sluiten zwembad. Dus tot 18.00 uur i.p.v. 17.00 uur.

Nu moest je in badkleding je drankje halen in lobbybar en dan begon de bediening te klagen vanwege kleding.

Kamers zijn gedateerd maar zeer schoon!

Voor excursies raden wij je aan om de app "get your guide" te downloaden en mee te boeken. Scheelt je 50 tot 75% qua prijs!

Tot volgend jaar!

I. Lamey, Resident Manager, 16-8-2018

Dear Family de Ruiter,

Thank you very much for your really positive and recommending review here on the Zoover website.

We are very happy to read that you and your partner spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

Gladly we will take your comment to extend the opening of the pool bar till 06.00 p.m. into serious consideration.

In case we are lucky and you should decide for a further holiday in our hotel next year, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

9

Mooi en goed gezinshotel

Familie Kappert
3-8-2018
  • Ligging9
  • Service10
  • Prijs/kwaliteit10
  • Eten7
  • Kamers8
  • Kindvriendelijk9
  • Zwembad10
  • Hygiëne8
 

Het hotel,de zwembaden en de glijbanen zijn perfect.De kamers zijn groot en schoon.Als u soms een € of $ voor de schoonmakers achterlaat,maken ze mooie creaties van de handdoeken.

Het eten is goed,maar eenzijdig.Het is goed dat je kunt eten in het Italiaans en grillrestaurant,dan krijg je wat variatie en wat extra service.

Het personeel in het hoofdrestaurant is vooral nieuw en moet nog leren om een lach over te brengen...lach naar de mensen terwijl je wat vraagt of maak contact met de kleintjes met een high five of een boks.De cocktails zijn goed,vraag Mina538 om een ​​Cinderella als je iets anders wilt.

Het animatieteam kan beter zijn,is onze mening.2 van de jongens maken de sfeer een deel van het team kijkt alsof ze geen zin hebben in hun baan.De minidisco was 2 keer op een andere plaats of tijd zodat sommige kinderen het misten.

We hebben en supervakantie gehad.

Ja er zijn verbeteringen mogelijk maar daar werken ze hard aan

I. Lamey, Resident Manager, 7-8-2018

Dear Family Kappert,

Thank you very much for your very good and recommending review here on the Zoover website.

We are very happy to read that you and your family spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

If we are lucky and you should decide for a further holiday in our hotel next year, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

9

Heerlijk hotel !!!

Jessica van Putten-Prins
23-7-2018
  • Ligging9
  • Service9
  • Prijs/kwaliteit9
  • Eten6
  • Kamers9
  • Kindvriendelijk9
  • Zwembad10
  • Hygiëne9
 

Wat een heerlijk hotel !!! Door de ruime opzet en vele faciliteiten is het nergens echt druk ondanks dat het hotel volgeboekt was. Enige puntjes van kritiek betreffen het eten (beperkte keuze en enigzins eentonig) en het feit dat je moet betalen voor het poolbiljarten. Raad het hotel zeker aan !!!

I. Lamey, Resident Manager, 25-7-2018

Dear Mrs. Jessica van Putten-Prins,

Thank you very much for your nice and recommending review here on the Zoover website.

We are very happy to read that you and your family spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

However, your comment about the pool billiard and that it has to be payed for, is mentioned in all hotel descriptions of the different tour operators working with us.

If we are lucky and you should decide for a further holiday in our hotel next year, please send me about three weeks in advance your booking details by e-mail and Iwill then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com



7

Dobry hotel dla rodzin z dziećmi

Darek
16-7-2018
  • Ligging6
  • Service4
  • Prijs/kwaliteit7
  • Eten7
  • Kamers7
  • Kindvriendelijk6
  • Zwembad8
  • Hygiëne7
 

Pobyt dwutygodniowy z 8 letnim dzieckiem. Pokój rodzinny z dwoma pomieszczeniami co daje komfort wypoczynku. Nasz pokój był w budynku głównym na parterze przy samym basenie więc idealnie. Ale są pokoje, które mają widok na "nic" lub znajdują się poza budynkiem głównym co nie oznacza, że daleko ale nie wiem jakiej jakości.

Pokój w miarę czysty, ale widać już lata używania, sprzątane codziennie choć w stylu egipskim :). Woda do mini baru codziennie. Klimatyzacja sprawna w pokoju.

Położenie hotelu w drugiej linii brzegowej - busik na plażę - plaża słaba jak na Egipt, bez rafy i bez pomostu, bar na plaży jest z jedzeniem i piciem, by byliśmy tylko raz na niej, przydają się buty do wody. Bez rewelacji.

10-15 minut do centrum handlowego Senzo Mall - tam jest hipermarket w którym można kupić tanio przyprawy oraz np. arbuza :)

Baseny ok, czyste więc ok. Największy atut hotelu to aquapark - czynny codziennie i tylko z krótką lunchową przerwą. Fajne zjeżdżalnie i dużo więc jest co robić. Jedyny minus to schody na górę bez zadaszenia więc trochę ciężko się wchodzi jak się nagrzeją schody od słońca, ale po południu już jest ok. Można w butach do wody jak ktoś będzie miał kłopot.

Największa wada hotelu to animatorzy i bary. Część animatorów nie zna angielskiego oczywiście polskiego tym bardziej. Animacje nie zgodne z programem i bardzo słabe zwłaszcza organizowane przez animatorów. W klubie dla dzieci - mogą one tylko rysować, a animatorki nie są zainteresowane zbytnio dziećmi mimo, że mają rozpisane tematycznie dni i tak nic nie robią z dziećmi. Nasza córka np. w innych hotelach chciała spędzać czas z animatorami - tutaj nie chciała nawet chodzić do nich. Program wieczorny zewnętrzny był ok - np. węże / pokazy taneczne. Kolejną wadą to bary. Oczywiście oprócz jakości alkoholi bo Ci którzy już byli w Egipcie wiedzą jak smakuje, dla pozostałych będzie to coś nowego, ale tak jest w większości hoteli. Ja ma zastrzeżenia do braku lodu w barach zwłaszcza wieczorem. Ciepły gin z ciepłym tonikiem to największy hit jaki nam podano. Od kolejnego dni miałem już swój lód z wody butelkowanej i kubeczków plastikowych z pokojowej zamrażarki - do tego kubek termiczny do przenoszenia i ja piłem zimne drinki :) napoje głównie z automatów więc słabo, czasami z butelek. Soki tylko z automatów więc sama chemia - my z tego nie korzystaliśmy ale to standard w Egipcie.

Co do jedzenia - jak na Egipt dla nas było bardzo dobre. Codziennie jakaś ryba i mięso - głównie wołowina i kurczak, ale zdarzyło się, że był indyk, kaczka. Sporo warzyw i dodatków. Owoce - najczęściej mango i winogrono, do tego jakieś jabłka, gruszki. Mi brakowało arbuza - to sobie kupiłem :). Słodkości jak to w Egipcie - my nie jadamy więc nie opisuje. Codziennie lody z automatu do lunchu i kolacji.

Bary między posiłkami z przekąskami ale jak ktoś nie pójdzie na śniadanie obiad to zawsze może coś zjeść - raczej nie korzystaliśmy - nie było potrzeby.

Podsumowując gdyby hotel broni się aquaparkiem, jedzeniem (jak na Egipt), animatorzy i bary trochę zabierają uroku. Jak byliśmy pojawił się nowy Menager, według mnie hotel poprawi trochę obsługę dzięki niemu. Ale pobyt dwutygodniowy uznajemy za udany mimo tych minusów. To już nasz 5 pobyt w Egipcie, to był jeden z lepszych hoteli w jakim byliśmy, gdyby nie animatorzy i bary to może kiedyś byśmy do niego nawet wrócili. Tak pewnie będziemy wybierali coś innego - chodź Egipt to nie Europa więc trzeba mieć to na uwadze.

I. Lamey, Resident Manager, 21-7-2018

Dear Mr. Darek,

First of all I want to thank you that you wrote down so detailed the experiences you made in our Titanic Resort & Aqua Park and shared them with other holidaymakers here on the Trip Advisor website.

However, you were somehow disappointed with your stay in our Titanic Resort & Aqua Park, which makes my team and me sad.

The opinions and comments of our respected guests are very important for my team and me because only then we can improve our offers and our services continuously to respond even better to the wishes and desires of our guests in order to offer them a nice and relaxing holiday.

It is a real pity that some of your expectations seem to not have been fulfilled.Although most of your comments speak for our hotel, unfortunately you seem to have been unhappy.

Please accept my sincerest apologies for any inconveniences you experienced .

Did you report all the subjects mentioned in your review to our Front Desk team in order to help you solve them? It would have been easy for us to remedy everything to your satisfaction quickly.

My office is always open for all concerns of our guests to discuss and to solve any problems together and I think it is sad, that you didn’t contact me personally with your discontentment.

Experience shows us every time that many misunderstandings and dissatisfaction can be solved very quickly and easily in just one personal meeting.

Just one meeting would have been enough to help you successfully.

Now I can only hope that one day you will give our Titanic Resort & Aqua Park a second chance to show you that the comments, requests and suggestions of our guests are very important to us and hopefully we then can finally convince you about our hotel.

I am deeply convinced that the many positive reviews can’t be wrong and speak for our hotel.

Best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

gm.resort@titanicgroup.com

  • Ligging7
  • Service8
  • Prijs/kwaliteit7
  • Eten5
  • Kamers9
  • Kindvriendelijk9
  • Zwembad9
  • Hygiëne9
 

Prima resort. Eten vond ik wat minder. Absolute tip wat ik wil geven. Heb mijn wenkbrauwen laten micro blading daar. Vond het eerst eng om in Egypte te doen, maar die vrouw (hannah) is super lief en maakt heel mooi werk! Ik ben er super blij mee! En het scheelt je 200 euro met in Nederland. Ook weet ze precies welk model en kleur bij je past.

I. Lamey, Resident Manager, 13-6-2018

Dear Mrs. Marieke,

Thank s a lot for your very nice and recommending review here on the Zoover website.

We are very happy to read that you and your friends spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

If we are lucky and you should decide for a further holiday in our hotel next time, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

8

Heerlijk

Leanne
11-6-2018
  • Ligging7
  • Service8
  • Prijs/kwaliteit9
  • Eten7
  • Kamers9
  • Kindvriendelijk8
  • Zwembad9
  • Hygiëne8
 

Gezellig en goed hotel. Het buffet staat dagelijks aangegeven met een ander menu, echter is het eten dagelijks hetzelfde. Dit mocht de pret voor mij niet drukken.

De service was prima en vond het netjes schoon.

I. Lamey, Resident Manager, 12-6-2018

Dear Mrs. Leanne,

Thank you very much for your very nice and recommending review here on the Zoover website.

We are very happy to read that you and your friends spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

If we are lucky and you should decide for a further holiday in our hotel next year, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com


Advertentie
10

Wonderful Holiday and Break

Tony Blatchford
4-6-2018
  • Ligging10
  • Service10
  • Prijs/kwaliteit10
  • Eten10
  • Kamers10
  • Kindvriendelijk10
  • Zwembad10
  • Hygiëne10
 

What other hotel would notice a guest eating unhealthily and finding out that due to mental difficulties that their diet was restricted and then arranging meeting with F&B management and chef for a more acceptable holiday diet. This was witnessed by us as an indication of the caring nature of this fabulous hotel. Although a little smaller, in relation, to other hotels it has all the same facilities plus personal caring. We have enjoyed many stays at this hotel and have seen the enormous effort put in by the management in honing the environment to make it even better to holiday-in and enjoyed the caring and helpful attitude of all the staff.

I. Lamey, Resident Manager, 6-6-2018

Dear Mr. Tony,

Thank you so much for your wonderful and recommending review here on the Zoover website.

We are very happy to read that you and your wife spent another very enjoyable vacation in our hotel in May 2018.

Your praising and pleasant words about our dedicated staff are highly appreciated. It is all these dedicated employees from our team who make this hotel so special for our guests. And it is really a big motivation for all our staff and the management team as everyone gives their very best each day to let our dear guests enjoy a very pleasant holiday with us.

Our main target and of highest importance is to always provide the best possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

Whenever any guest needs special nutrition due to food allergy or anything else whilst their stay with us, we always do our best to help them to make their holiday a very special and memorable one.

Thanks a lot for your wonderful praise, we really appreciate this.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

I know that we will be lucky once again and you will come back for another holiday in the near future, then please send us about three weeks in advance your booking details by e-mail and we will gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will make sure to offer you and your wife another very nice, relaxing and unforgettable holiday.

Best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

6

Totalna porażka

Anka
31-5-2018
  • Ligging4
  • Service10
  • Prijs/kwaliteit6
  • Eten5
  • Kamers8
  • Kindvriendelijk4
  • Zwembad8
  • Hygiëne5
 

Hotel , stołówka, obsługa ok. Największy minus animacje a raczej animatorzy którzy nie potrafili zachęcić nikogo do wspólnej zabawy. wieczory były tak nudne że na własną rękę organizowaliśmy sobie rozrywki. O dyskotece w hotelu nie było mowy chodzili tylko i namawiali na dyskotekę w hurgadzie oczywiście za opłatą 10 dolarów. Byłam w niejednym hotelu i wiem jak powinny wyglądać animacje i integrowanie turystów a tutaj tego nie było. Żeby nie aqua park to w dzień nie było by co robić. Jak ktoś chce do sanatorium to polecam.Odradzam osobom rozrywkowym.

I. Lamey, Resident Manager, 23-6-2018

Dear Mrs. Anka,

Thank you for your review and taking the time to share your experiences with other holidaymakers here on Zoover. Unfortunately you cannot fully recommend our hotel and our entertainment which we always try to improve to satisfy the expectations of our respected guests.

Regrettably, you were disappointed with our animation team and their program. But this subject is e.g. like the topic of food as it is always a very subjective matter and there are many of our guests who liked our animation and entertainment offers.

We apologize that we were not able to meet your expectations and do truly hope to have the chance to welcome you and back again one day in our Titanic Resort & Aqua Park to show you that the suggestions, comments and constructive criticism are very important for my team and me.

It is really very sad that we couldn’t convince you about our hotel in the end; however we still believe that the many positive reviews and also that the large number of our repeated guests can’t be wrong and speak for our hotel.

Best wishes and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

10

Super

Dominika
29-5-2018
  • Ligging7
  • Service10
  • Prijs/kwaliteit10
  • Eten10
  • Kamers10
  • Kindvriendelijk10
  • Zwembad10
  • Hygiëne10
 

Miła obsługa, super jedzenie, bus jeździ na plaże co 15 minut, dobre animacje. POLECAM

I. Lamey, Resident Manager, 23-6-2018

Dear Mrs. Dominika,

Thank you very much for your nice and recommending review here on the Zoover website.

We are very happy to read that you and your friends spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

If we are lucky and you should decide for a further holiday in our hotel next year, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com

8

Zeker nog een keer ....vooral voor mijn zoontje

Van der linden
17-5-2018
  • Ligging7
  • Service7
  • Prijs/kwaliteit8
  • Eten6
  • Kamers7
  • Kindvriendelijk9
  • Zwembad10
  • Hygiëne8
 

Super vakantie !

Vooral voor mijn zoontje van 8 jaar , het was heel rustig op het park ( heerlijk)

En de mensen die er wel waren , waren Nederlanders.

Prima eten / kamers goed

Aanrader: Zwemmen met dolfijnen + snorkelen en daarna op de banaan.

Is één trip op de boot voor 35 € pp

Kinderen voor de helft......Geweldig!

I. Lamey, Resident Manager, 23-5-2018

Dear Family Van der Linden,

Thank you very much for your very nice and recommending review here on the Zoover website.

We are very happy to read that you and your son spent such an enjoyable time in our hotel.

Your pleasant and praising words actually are a big motivation for all our staff and the management team, as each one of them gives their very best day by day to let our guests enjoy a very pleasant holiday with us.

Our main target and utmost importance is to always provide the highest possible service standards to our guests and it is our standard policy and self evident for our employees to always serve the guests in a friendly and attentive way so that they feel comfortable at all times.

We are always very much interested in the opinions of our esteemed guests (whether they are positive or negative) since only then can we truly understand their needs and improve our service accordingly, because for sure we want all our valued guests to always have a very pleasant stay with us and leave our hotel at the end of their stay with a smile on their face.

If we are lucky and you should decide for a further holiday in our hotel next year, please send us about three weeks in advance your booking details by e-mail and we will then gladly make sure that your reservation is handled with the highest priority.

The entire hotel team then will also make sure to offer you another very nice, relaxing and unforgettable holiday.

Thanks again and best regards,

Ihab Lamey

General Manager

Titanic Resort & Aqua Park

E-mail: gm.resort@titanicgroup.com


Hotel Titanic Resort & Aqua Park 7.58 10 1305 .

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