My husband and I have stayed 3 times at this wonderful hotel.
Service is always delivered with a smile and a great attitude.
Beds are comfortable and everything is very clean, when I complimented our maid on the thorough job she did, she said " I do my work with love." Don't we all wish we had employees like that. A wonderful breakfast is included.
I cannot overall rate it "perfect" just because there are better (but much, much more expensive) hotels over there. This one is cheap, very clean, with basic amenities, conveniently located; center, but not a noisy street, a bit far from all hustle-bustle but surrounded by friendly and quality local café and restaurants. They also added new services that was not available on my previous trips.
Surly we will stay here next time in San Jose.