I first went into the room it was tiny, grubby and there was a slight smell of sewage - I put on the extractor fan in the bathroom and decided to leave it at that as not to ruin my friend’s wedding day.
As we were being kicked out of the function room early my husband and I had decided to go to our room; which by now absolutely stunk of raw sewage! My husband and I (now heaving from the stench) decided that we couldn't sleep in a room that we had spent £80 on and that smelt like this and needed to report it to someone!
I genuinely cannot get over how rudely I was treated and I have never been talked to like that! I cannot believe that I was subjected to rudeness, sarcasm, patronisation and downright disrespectfulness.
I was treated with such disdain, patronised and made to feel uncomfortable and I have experienced the worst customer service experience of my life.
I think it is safe to say that I will in no way be recommending your accommodations to other travellers.