Before we left for Portugal I did check on the Hotel Roma reviews and I was wondering where we would end up. The hotel is big, near a Metro station (about 3 minutes walk) on a very big through road. The reception staff were very friendly, not at all like some of the reviews!. Our room was fine; clean, tidy and big enough for 2 people for 3 days. We were on the first floor and we were looking out over some roof. No noice from the street and hardly any noice from the aircons on the roof. The only thing we did hear were the Metro trains. The staff in the restaurant were very friendly. Breakfast was good: several kinds of bread/cake, fresh fruit, cereals, fruit juice, coffee, tea etc. We enjoyed staying in The Roma, a 3 star hotel where you get good value for money!! Don't understand the bad reviews, this hotel is oke for a city trip. We will recommend this hotel.