I have stayed here several times, and this was on par with all the other stays. Rooms are clean and reflect the charm of the old hotel. That said, F.R.Y. is old, so rooms are a bit dated, and sometimes quite small.
Some rooms are quite noisy, depending on location; I moved from a very loud one near to the elevator.
Staff are EXCELLENT -- attentive, speedy, and courteous.
The location, which connects to the underground walking path and subway, makes this hotel extremely accessible to a variety of Toronto attractions.